Utilities in Your Name

Emergency AFTER HOURS phone number: 515-971-6856

Water Utility Billing Questions: 515-967-2418

New Residents & Deposit:

New residents moving into the City of Bondurant need to visit City Hall and give them details; dates, names, addresses, social security number and phone number click here to start the application process. At the time of starting service a $100.00 check/cash deposit will be required, plus a copy of a photo ID. The deposit is held on file until your sell your property or move out then the deposit on file will be applied to your final water bill.

Services:

The City of Bondurant bills for water, sewer, garbage and recycling on each monthly bill for residential customers.  Bondurant is a member of the Central Iowa Regional Drinking Water Commission.  More information about the organization can be found at www.CIRDWC.com

Water and Sewer Rates:

See attachment here.

Take Services out of your name:

Contact City Hall at 515-967-2418 and provide the date you would like the final meter read and your forwarding address. Final meter reads must occur during our business hours (M-F 8:00A-5:00P). Please notify the person moving in after you (if applicable) that they will need to sign up for water services in their name to avoid a $50 reconnect fee.

Payments:

Payments can be paid to:

  • Bondurant City Hall, 200 2nd St NE – office hours are 8:00 am – 5:00 pm – Monday – Friday.
  • Night deposit drop box, beside Bondurant City Hall and Bondurant Post Office, 200 2nd St NE – box is emptied each morning.
  • Automatic Payment – deducted from checking or savings comes out on the 15th of the month. Contact City Hall to get signed up!

Delinquent Water Bills: (click here for the Water Disconnect Policy)

2018 Water Disconnect Dates

  • Water bills are mailed out on the last business day of the month, and due the 15th every month.
  • A ten percent (10%) penalty is applied on the 16th of the month.
  • Service disconnected if the bill is not paid in full on disconnect date. Bondurant Municipal Code Section 17.157.
  • A fee of $50.00 will be required and the total bill paid in full prior to turning service back on (only during business hours).
  • A $30.00 fee is charged for all checks not honored by the bank.
  • If the 15th of the month falls on a weekend or a holiday, the due date will be 8 am on the next business day.

Service Codes:

WA – Water/Irrigation

WA - Irrigation

DP - Deposit

AR - Arrears

PN - Penalty

SW – Sewer

GA – Garbage

RC – Recycling (state required)

MC – Miscellaneous

ST – Storm Water Utility

Nonpayment Fee:

The non-payment fee will be assessed regardless of disconnection of service:
$50 (8:00 a.m. – 5:00 p.m.)
Call the Utility Clerk’s office between 8 a.m. and 5:00 p.m. M-F

Irrigation Meters:

There are irrigation meters available for outside watering usage. This would be an advantage to the home owner who uses large quantities of water from their outside faucet(s).

The cost of the meter is $185.00 (for a standard 5/8”) and is installed by a City employee after the plumbing has been completed.

Water used is charged at the same rate as your house meter.  However, you are not charged sewer therefore reducing your bill by almost half.

Snowbirds:

Residents planning to leave for an extended period of time must contact the Utility Clerk of the dates that they are out of town. Residents should leave their service on and will recieve a normal monthly billing.

LOOK OUT FOR LEAKS!

Dripping faucets and whistling or hissing toilets waste water, even when no one is using them! Toilets often have “silent” leaks too. Here’s a handy way to tell:

Carefully take off the top of the toilet tank.
Put 5 drops of food coloring into the tank.
Wait 20 minutes. If any dye appears in the toilet bowl, water is leaking from the tank.

The Average American Family of 4 uses 255 gallons of water a day inside the home!

But only a tiny amount (less than 13 gallons) is used for cooking and drinking. Here are some other ways that families use water. The amount used depends on how long the water is turned on, and whether the family uses water-saving appliances, shower heads, toilet tanks and faucets.

SHOWER: 5-10 gallons a minute
BATHROOM SINK: 5-10 gallons a minute
TOILET:    3-7 gallons a flush
DISHWASHER:    5-25 gallons a load
KITCHEN SINK: 4-5 gallons a minute
WASHING MACHINE:    35 gallons a load

Please call 967-2418 or e-mail mkugler@cityofbondurant.com with any questions on the above information and Misty will be happy to help you. Thank you.